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Shipping Policy
Last Updated: June 21, 2024
Thank you for visiting and shopping at ensodesignlab.com. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping (UAE)
Shipping Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- UAE Standard Delivery (5-8 days): AED 9.99
- UAE Express Delivery (2-4 days): AED 19.99
- UAE Complimentary Standard Delivery (2-4 days) for orders over AED 550.00: Free
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We also ship internationally to the following countries: United States, Armenia, Belarus, and others. Please contact us at flow@ensodesignlab.com for more information on international shipping options and rates.
International Shipping Rates & Delivery Estimates
- Global Express Delivery (5-7 days): AED 89.99
- Global Gratis Standard Shipping (5-7 days) for orders over AED 730.00: Free
- Global Standard Delivery (7-12 days): AED 39.99
Customs, Duties, and Taxes
Ensodesignlab.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Ensodesignlab.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about our Shipping Policy, please contact us at flow@ensodesignlab.com or via WhatsApp: [https://wa.me/message/NSHBEZQXRGX2G1].
Legal Entity: ANI EGOISTA GIFTS TRADING L.L.C.
Commercial License Number: 1110143